Emergency Call Out & Fault Finding | Wantage
Reliable | Rapid-Response | Reassured
If you have an emergency and need help, Call Us Now.
Hours for Emergency Call Out: Weekdays 8AM until 8PM.
Areas Covered: Based in Wantage, but covering most of Oxfordshire. Call to confirm.
What Clients Have To Say About Us…
Fault & Call Out Solutions
A helping hand, when you need it most.
Quick response times
In your hour of need, call to get issues fixed swiftly. In emergencies we aim to be on site within 1 hour.
Top Quality Materials
A-grade parts ensure there are no worries of another issue once we’ve rectified the problem.
Experts in fault diagnosis
With a multitude of call outs behind us, we’re attuned to quickly finding faults & running tests to ensure they’re safely dealt with.
Safety First
Whether it’s a tripping fuse or a crackling lighting circuit, once we’re on site it will be handled & dealt with extremely safely.
Not Exactly Sure What To Do In A Fault Situation?
With the amount of information available online & none of it tailored to your needs, it can be daunting to know exactly what to do in the event of a fault or emergency.
Call us now to get some assistance.
When we arrive, we’ll assess the situation and craft the perfect solution for you.
Your wiring is in trusted hands.
Questions?
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It depends of course. The best thing to do is to call us & we’ll give you a precise time.
Emergency
If it’s an emergency, we’ll aim to be with you within 1 hour.
Non Emergency
If you’re local to the Wantage area, we can usually be out on the same day if it’s not an emergency.
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Usually it’s the RCD that trips, which means you either have a faulty appliance plugged in, or your wiring has an unstable fault. See the below FAQ for some easy steps you can do to find the source of the issue.
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An RCD is the fuse that sits inside or next to your fusebox, which typically has a yellow test button (your RCD should be labelled).
If your RCD is tripping, follow these steps:
Turn OFF all of your fuses (switches) and your RCD in your fusebox.
Turn your RCD back on.
Turn each fuse on individually until one of them trips the RCD out.
This will show you which fuse the fault is on. Now you can turn the rest of your fuses back on (apart from the faulty one).
If it’s the socket fuse, unplug all appliances & turn the fuse back on. If the issue persists, it’s likely an issue with your wiring & you should call us.
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No, we go as far as the mains outlets, which covers the fixed wiring & any sockets, switches etc.
Anything plugged into the sockets is typically a manufacturer’s responsibility.
If we open the parts it’s likely to void their warranties & devalue your items.
What to do next …
Our simple and hassle-free process
Your Details
Complete our form by clicking the button below or scroll down to view our contact details
Response
You’ll receive a response within 48 hours to confirm the next step.
Visit & Quote
Once we’ve completed a site visit you’ll receive a custom, no obligations quote.
Our 100% Satisfaction, No Worries Guarantee
At Carter’s Electrical, we know that you want to hire a contractor who treats your home or workspace like their own.
Trust is everything.
You'll be kept in the loop every step of the way, from initial contact to completion. If anything changes, you’ll be the first to know.
No hassle. No wait. No worries.
We provide the highest quality materials & boast impeccable installation quality.
But if there is an issue with supplied materials or workmanship, we’ll be happy to resolve it rapidly.
No Cost. 1 year full cover.
For complete peace of mind, if there are any issues and the install was in the last 365 days, contact us & we’ll swiftly sort this out, free of charge.
